Ritual Policies

CANCELLATION POLICY

Please reference the booking page for your session's specific cancellation policy details. Typically, House Rituals have a 24 hour cancellation policy. Workshops and special gatherings differ.

To cancel, message us at house@officialritual.com.

If you need to late cancel, kindly let us know so we can take someone off the waitlist.

LATE POLICY

To prevent disturbing other's experience mid-meditation, arrivals more than 5 minutes late will not be admitted inside The House. Our doors are locked 5 minutes after your session starts. Arrivals more than 5 minutes late will be considered a no-show and lose their credit.

WAITLIST POLICY

If you join the waitlist you'll be automatically added should someone drop 12 hours before the session. If space becomes available within 12 hours of the session, you'll get a text to confirm you still want the spot. After confirming with us, we'll book you in and your card on file will be charged.

ARRIVE EARLY

Our space opens 15 minutes before the start time of each session. We recommend arriving 10-15 minutes before the start time of your session to get settled.

PHONE-FREE

No, you can't use your phone here.

At check-in, we'll help you secure your phone in a signal blocking locked pouch, which you'll keep possession of during your visit.

No phones, photos, video, or content creation is allowed in our space. This rule is in place to not disturb the experience of others.

RELEASING EXPECTATIONS

Our sound sessions are crafted to offer a unique journey, inviting you to let go of expectations and fully immerse yourself in the experience. Sound healing affects each person differently, reflecting individual energies and perspectives. We kindly encourage participants to approach the session with an open mind and a willingness to release judgments.

If you find that the experience brings up discomfort or resistance, we invite you to explore what these responses might reveal about your personal journey.

Our intention is to hold space for growth and insight; any reactions or feelings that arise can be valuable reflections of inner work.

Remember, sound baths are an opportunity to connect with and listen deeply to yourself, and the experience is yours to embrace fully. Thank you for sharing this time with us.

INCLUSIVITY

We are a space for healing + community.

We believe that everyone deserves to reset + reconnect regardless of background, identity, ideals, expression, or perspective.

The challenging work of being human is to see the light of good in our neighbors despite external differences.

WE ARE NOT A SPA, GYM, OR YOGA STUDIO

We do not offer spa services, beauty treatments, therapies, showers, saunas, cold plunges, saunas, or lockers.